There are many business scenarios where short end-to-end lead times are crucial. Every step in the process is important and needs to be efficient. However, one area that is often over looked is the “handovers” between different teams. Every team might be effective, however it is equally important that the handovers between teams are optimal. To make sure the handover are effective they needs to be visualized, measured and follow-up on a regular basis.
There are great possibilities in AutoProcessDiscovery.com to visualize, measure and follow-up handovers on a regular basis. For example, in the process below (screen shot from the Workspace in AutoProcessDiscovery.com) it almost looks like the handovers between different resolution team are random. This might signal room for improvement, and is worth digging into.
Please sign up today for a free account and start explore with www.AutoProcessDiscovery.com. You will be amazed by what you can discover and how much time you can save by using your own actual log/event/history data and with very little effort.